Refund and Returns Policy

Refund & Return Policy

At Guardian Labs, we are committed to ensuring transparency and compliance in the sale of research-use-only (RUO) products. Due to the nature of our products, all sales are considered final. Please carefully review our policy below:

1. All Sales Final

  • All purchases from Guardian Labs are final once shipped.
  • We do not accept returns, exchanges, or provide refunds for any reason, including dissatisfaction with product results.

2. RUO Product Disclaimer

  • All products are sold strictly for laboratory research purposes only (RUO).
  • Products are not intended for human consumption, medical, veterinary, or household use.

3. Customer Responsibility

  • Customers are responsible for reviewing product descriptions thoroughly before placing an order.
  • By completing a purchase, customers assume all risks associated with handling and storage of research chemicals.

4. Damaged or Incorrect Orders

  • If you receive a damaged or incorrect product, please contact our customer support team within 7 business days of delivery.
  • Guardian Labs may, at its sole discretion, issue a replacement if applicable. Refunds will not be provided.

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Products are chemical reagents for research use only and are not for human use. We do not sell to patients. Guardian Labs is a chemical supplier. Guardian Labs is not a compounding pharmacy or chemical compounding facility as defined

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