Shipping Policy
1. Shipping Methods
- All orders are shipped via Priority Mail by default.
- Shipping options, rates, and availability may vary depending on the recipient’s location.
2. Shipping Fees
- Customers pay the shipping fee at checkout.
- Shipping costs are automatically calculated based on the recipient’s location and displayed before order confirmation.
3. Order Processing
- Orders are processed and shipped on business days (Monday through Friday, excluding holidays).
- Processing times may vary based on product availability and order volume.
4. Delivery Timelines
- Delivery times vary depending on the destination and carrier performance.
- Estimated delivery timelines are provided at checkout but are not guaranteed.
5. Tracking Orders
- Once your order has shipped, you will receive a tracking number via email.
- You can use this tracking number to monitor the delivery status of your order.
6. Delivery Issues
- Guardian Labs is not responsible for delays caused by shipping carriers, customs processes, or other third parties.
- If your order is delayed or lost, please contact our customer support team for assistance in coordinating with the shipping provider.
7. International Shipping
- At this time, shipping availability is limited based on carrier and regulatory restrictions.
- Any customs fees, import duties, or additional taxes are the responsibility of the customer.